We have never dealt with 101 Mobility before and we can honestly say Michele and Ed are the most professional and accommodating people we have ever met.
We needed a Sabina II lift and they were able to arrange for it in a very speedy fashion. Then we needed a Comfortvest, Mod. 95 sling to handle my mother-in-law’s special needs and they were able to obtain it in a timely fashion and hand deliver it to our door when the shipment was delayed due to a snowstorm.
They have really made our care-giving experience less difficult.
They are a credit to your organization.
We are very thankful for them!!!
January 30, 2018
Las Vegas, NV
101 Installed a Used Stair Lift at my elderly parents two story house. My father is dealing with cancer and my mother can barely walk. But they will never leave their home. The alternative was a stair lift. When 101 Installed it, they loved it but after a few days it wasn't working. We called 101 and they were right over to my parents house, got it running again, and made sure it was working properly before they left. I would highly recommend 101 to anyone needing their services. Thank you!
The owners of this 101 Mobility store are fantastic. They were the best. Perfect representatives of 101 Mobility.
They are wonderful people. I would recommend anybody who needs mobility equipment or services to frequent this store.
My experience was truly the best.Their knowledge, experience and willingnes to help our family is just not found in business today. From the moment we walked in their business until they delivered our daughter's wheelchair ramp making 100% sure everything fitted correctly and was safe. 101 Mobility is the best and we will only shop at 101 Mobility.
We rented the wheel chair ramp during the Thanksgiving holiday.
We loved the product. More so for the services they provided to us. They were very kind, understanding and thoughtful. We really appreciated their service.
I highly recommend 101 Mobility.
Ed Andres /101 Mobility
First I want to say thank you for all your explanations and careful work. [FIRST NAME REMOVED] and I have had concerns about the safety regarding the seat, giving you the feeling it is throwing you forward. [FIRST NAME REMOVED] has Parkinson's disease and is very weak on his left side arm and hand. He has a problem with falling. He was diagnosed in November 2008. He is now 80 and very cautious. We feel we need some realignment and extension of the chairlift and seat. Thank you taking care of these problems for us.
[FIRST NAME REMOVED] & Alta [LAST NAME REMOVED]
330 Montpere Circle
Mesquite, NV 89027
Great service. Ed understood the time constraint and went above and beyond to make sure the starlight gets installed before our parents arrive from out of country. He went too pick up the product from the carriers dock himself and installed it same day working late. He treated our cover as his concern. The husband and wife team works really well. They deserve recognition. It's hard to find people who take there business this seriously. We were sold after first meeting with Ed. Even we were getting the cheaper price but we decided to stick with them as we felt more comfortable with him and knowing more about the company. Thanks for everything.
You are very kind & caring people that really care about helping your customers. You go above & beyond to deliver the products when your customers need them. It's great really knowing that there are businesses out there that provide services when promised & are truly dedicated.
I enjoyed the service. Ed was very helpful a piece of equipment was missing and he went out of his way to get it. Although it was late all of us were tired he wanted us to have full service he wanted to complete his job and he didn't well. I'm very thankful for that
Ed and his team went out of their way to help us choose the correct product (mobility scooter vehicle lift) to suit our needs and to install it on our vehicle quickly. We appreciated his efforts, sincerity and concern for us.
I like the personal service I got from Ed, the owner. He impressed me as someone who was concerned about my needs. He tailor fitted a scooter to match-up with my physical challenges. The manager, Keith, was very helpful when he brought me a temporary loner until my new scooter arrived from the plant. Yes, I have already placed an order for another one for my dear friend. Thank-you.
Michele & Ed, You may share my first name and that I'm from Las Vegas, no other information please.
Thank you so much for your help and going the extra mile to make sure my vehicle was able to handle the weight of the lift and electric scooter. I had 3 other companies tell me flat out NO, it could not be done on my vehicle. Michele took the time to investigate the tongue weight of my vehicle, the lift weight with swing away arm & the weight of my scooter. She discovered I would come in slightly underweight therefore keeping the warranties valid.
Without 101 Mobility, I would not have my lift and electric scooter available to me, once again.
Thank you again Michele and Ed.
I urgently needed a chair lift for stairs in my house and you guys came through and saved the day for me. Not only did you have the top rated models in stock but I visited your showroom in the morning the installation was completed that afternoon!
I did some research and learned that there are some other brands that were not well designed or manufactured and some people were seriously injured while using them. The units you carry are top of the line and very well designed/manufactured.
My unit is a dream to use and the installation was “rock solid.” I couldn’t be happier – very much appreciated!
I am a General Contractor in Salem, Oregon, working mainly in Portland, Oregon. I came to St. George, Utah, to visit Mom and Dad for Christmas. I found out they ordered the sit-to-stand so Dad could get around easier. Not knowing what to expect I started making phone calls with little to no help at all. I called 101 Mobility in Las Vegas, Nevada, that is how I met Ed, the owner, he was the only person willing to help and took the time to explain things to me. He set me up with a sit-to-stand, even though we did not purchase one from him, to use until ours arrived. He was willing to miss and reschedule his flight (3 days before Christmas) just so I could pick up the sit-to-stand in order to help my father.
Ed did not know me but his willingness to help my Father just blew me away. I have since met his wife Michele, what an amazing couple. No matter how many times I contact them, they always reply, willing to help. Ed and Michele are genuine and sincere, I trust them and would never think of dealing with anyone else.
Ed and Michele are the reason I am interested in 101 Mobility, if all franchise owners are like them, you have found the key for success.
Pamela B., Las Vegas
I needed to purchase and install a pool lift for my 83 year old Dad. After contacting several companies and feeling confused and frustrated, I contacted 101 Mobility. They walked me thru the pros and cons of each lift and sent e-mails giving all the details & pictures of the lifts. They also came to the house to meet my Dad, discuss his needs, see the pool and measure for accuracy. They provided EXCEPTIONAL customer service and were “TOP NOTCH” in every way.
Jim T., Las Vegas
Ed is an awesome business person and very polite. He came out to my house to get measurements and never tried to over sell his product. He gave me an awesome weekly rate for 2 wheelchair ramps.
These people were well mannered and very respectable. I was very pleased!